Frequently Asked Questions

Damascus Projects is a digital matchmaking and introduction platform that helps business owners and entrepreneurs become more reachable to investors and other potential business connections.

The platform uses features such as live video streaming, business profiles, video prototypes, communication tools, and other digital features to facilitate introductions.

No.

Damascus Projects is primarily an introduction and matchmaking platform. It does not represent itself as an investment fund or as a company that guarantees investment returns.

Investors using the platform are independent individuals, businesses, institutions, or other entities seeking business and investment opportunities.

A subscription to Damascus Projects does not mean that Damascus Projects itself will invest in your business.

Where an investment opportunity arises, the decision to invest belongs to the relevant investor or financing party.

No.

We cannot guarantee that a business owner will receive investment, funding, a partnership, or any particular business result.

Our purpose is to make introductions and create opportunities for users to become more visible and reachable.

Traditional email outreach can make it difficult for an entrepreneur to stand out.

Damascus Projects provides opportunities for business owners to present themselves and their businesses face-to-face through live video, profiles, and other platform features, allowing potential investors to learn about opportunities more directly.

Eligible entrepreneurs, business owners, founders, project owners, and individuals with legitimate business or project opportunities may use the platform, subject to our registration requirements and applicable policies.

Not necessarily.

Depending on the applicable platform features, users may present an existing business, a proposed business, a project, or a business idea.

However, users must provide truthful and accurate information.

You may be able to use several platform features, including:

• your business profile;
• live video streaming;
• video prototypes;
• business presentations;
• Investor Hall;
• communication features; and
• other features made available by Damascus Projects.

Investor Hall is a feature designed to provide an environment where business owners can present their businesses, projects, or ideas to potential investors and business connections.

The availability and specific functionality of Investor Hall may depend on your subscription plan.

Where the applicable communication feature is available, users may communicate with investors or other users through the platform.

However, Damascus Projects does not guarantee that any particular investor will respond, participate in a conversation, or agree to a transaction.

Where live-streaming functionality is available to your account, you may be able to participate in or initiate live video sessions in accordance with the platform's rules.

Users must comply with our Community Guidelines and other applicable policies when streaming.

A video prototype allows a business owner or entrepreneur to create a video presentation explaining a business, product, service, project, or idea.

It can help potential investors understand an opportunity even when the business owner is not currently live.

No.

Uploading a video or business profile does not guarantee that any particular investor will view, respond to, or invest in the opportunity.

Eligible individuals, businesses, institutions, investment organizations, and other entities seeking legitimate business or investment opportunities may use the platform, subject to applicable verification and platform requirements.

No.

Investors are responsible for deciding which opportunities they wish to explore or invest in.

Damascus Projects is not intended to replace independent financial, legal, accounting, investment, or professional advice.

Investors should conduct appropriate due diligence and obtain professional advice where necessary before entering into transactions.

Absolutely,

Investors may use live-streaming functionality to go live, while business owners request to join; an investor may accept requests from multiple business owners at a time. The concept is to eliminate cold emails and introduce face-to-face pitching via live video streaming.

Not necessarily.

Users described as investors on the platform are independent users unless a separate written agreement states otherwise.

Their participation does not automatically create an employment, partnership, agency, joint-venture, or fiduciary relationship with Damascus Projects.

Damascus Projects does not represent a subscription as a payment for an investment opportunity.

Users should carefully review the specific arrangements surrounding any transaction they enter into with another user.

No.

Although Damascus Projects may implement verification, moderation, reporting, or other safety measures, no online verification system can guarantee that every statement, business, person, document, or opportunity is genuine or successful.

Users should conduct appropriate independent due diligence.

Any investment or business transaction is between the relevant parties and is subject to applicable laws and agreements.

Before committing funds, users should independently evaluate the opportunity and obtain appropriate professional advice.

No.

Damascus Projects does not guarantee the repayment, profitability, success, or performance of investments or business transactions between users.

Some features or services may be available without payment, while other features may require a paid subscription.

The available features and pricing are displayed during registration or subscription.

Your subscription primarily provides access to the applicable platform features and services associated with your selected plan.

It does not constitute payment for guaranteed investment, guaranteed funding, a guaranteed introduction, visa approval, employment, or any other guaranteed outcome.

No.

The purpose of the subscription is to give you access to platform features that can increase your ability to discover and connect with potential investors and business connections.

No particular outcome is guaranteed.

Yes.

You may cancel your subscription in accordance with the cancellation procedure applicable to your subscription.

Cancellation generally prevents future renewal but does not automatically create a right to a refund for the unused portion of the current subscription period.

Please see our Subscription & Refund Policy for details.

Generally, subscription payments are non-refundable once access to the applicable digital service has been provided, except where required by law or where a refund is approved under our Subscription & Refund Policy.

If you have been charged twice for the same subscription because of a verified payment or technical error, contact customer support so the transaction can be investigated.

No.

Damascus Projects does not represent itself as a visa-processing, immigration, or recruitment company.

Where the visa-financing program is available, our role is related to financing support, subject to the applicable terms and eligibility requirements.

The Visa Financing Program is a separate service through which eligible applicants may request financial assistance for certain costs associated with relocation, study, work, or other qualifying international travel processes.

Availability depends on the applicable program terms and financing arrangements.

No.

Visas and immigration permissions are issued by the relevant governments or authorities.

Damascus Projects does not have the authority to issue visas.

No.

Damascus Projects does not provide immigration services merely because it provides financing support.

Where appropriate, applicants may use an independent immigration, education, travel, or other authorized agency for the relevant processing.

No.

The visa-financing program should not be interpreted as an employment or recruitment service. Just the finance required for processing, traveling, and settlement.

No.

Subscription does not guarantee visa financing.

Applicants must satisfy the applicable requirements and go through the relevant assessment process.

Not necessarily.

Eligibility is determined according to the applicable requirements of the financing program. The ability to pay the relevant costs by yourself is not, by itself, a guarantee of qualification or disqualification.

Where the program expressly permits an application through a family member's or friend's account, the applicant must comply with the program rules.

Users should not create multiple accounts for themselves or misrepresent their identity.

No, never.

Do not send money to an individual merely because they claim to be a Damascus Projects agent, representative, consultant, or intermediary.

Aside from the subscription for the use of the app, Damascus Projects will never demand any form of payment from an applicant for the process of visa financing.

If someone claims to represent Damascus Projects and requests payment, verify the claim with Damascus Projects before making any payment.

We may use measures such as account controls, moderation, reporting systems, verification processes, community rules, and other security measures.

However, users should understand that no digital platform can eliminate every risk.

Do not send money simply because someone claims to be an investor.

Investigate the person and the proposed transaction carefully.

Report suspicious activity to Damascus Projects through the appropriate reporting channel.

Real investors may not have any reason to demand money from you.

Verify their identity through official Damascus Projects communication channels before providing money, documents, passwords, authentication codes, or other sensitive information.

Yes.

Users should report suspected fraud, impersonation, harassment, inappropriate content, misleading information, or other violations through the reporting tools available on the platform.

Damascus Projects may review the report and take appropriate action in accordance with our policies.

Possible actions may include requesting additional information, restricting content, suspending an account, terminating an account, or referring matters to appropriate authorities where necessary.

You may present your legitimate business or project in accordance with the platform's rules.

Content must be truthful, lawful, and consistent with our Community Guidelines and other applicable policies.

No.

Users must not knowingly provide false, misleading, fraudulent, fabricated, or materially deceptive information.

No.

Impersonation is prohibited.

No.

Live streams and other content must comply with Damascus Projects' Community Guidelines, Terms of Use, and applicable laws.

Yes.

We may remove, restrict, moderate, or disable access to content that violates our policies, applicable law, or the rights and safety of other users.

Unless Damascus Projects expressly permits otherwise, users should maintain only one personal account.

Creating multiple accounts to circumvent restrictions, manipulate the platform, obtain benefits improperly, or mislead other users is prohibited.

Yes, where the applicable feature permits it.

You are responsible for keeping your account information accurate and up to date.

Your access to some or all platform features may be temporarily restricted while the matter is reviewed.

Depending on the circumstances, an account may be restored, restricted, or permanently terminated.

Yes.

Damascus Projects may suspend or terminate accounts that violate our Terms of Use, Community Guidelines, applicable laws, or other policies.

We collect and use personal information in accordance with our Privacy Policy.

This may include information needed to create and manage your account, provide platform services, maintain security, communicate with you, and comply with legal obligations.

Certain information that you choose to place on your public or user-accessible profile may be visible to other users.

You should carefully consider what information you publish.

No.

Do not publicly post passwords, financial credentials, authentication codes, private identification information, or other sensitive information unless a specific secure process expressly requires it.

Yes,

Damascus Projects may be accessible to users in different countries, subject to availability, eligibility requirements, applicable laws, and the restrictions applicable to particular services.

Yes,

where the platform and applicable laws permit.

The platform is designed to facilitate connections across geographic boundaries.

No.

Users are responsible for complying with the laws applicable to them and their transactions.

Where a transaction involves another country, users should obtain appropriate legal, financial, tax, immigration, or other professional advice.

You may contact us through the official contact or support channels provided on our website or within the application.

Contact our official support team with the relevant transaction information.

Do not send your full card number, PIN, password, or authentication codes.

Report the matter to Damascus Projects immediately using the official reporting or support channel.

Where appropriate, you should also contact your bank, payment provider, law-enforcement agency, or other relevant authority.

Please do not send money to anyone online just because you had a video conversation with them; engage your financial adviser, your legal team, and your banks for the best advice on businesses or ideas that interest you.

No.

Damascus Projects provides tools and opportunities for users to connect. Business success depends on numerous factors outside our control.

Yes. However, the number, identity, availability, and activity of investors on the platform may change. We do not guarantee which business investors may or may not give attention to.

No.

Users are responsible for the information they provide.

While Damascus Projects may implement verification and moderation measures, users should independently verify important information before relying upon it.

Users are responsible for agreements and transactions they independently enter into with one another, except to the extent that Damascus Projects has expressly undertaken a contractual responsibility.

No.

Our primary role is to provide a digital platform for introductions and connections.

Any additional role will apply only where expressly stated in a separate agreement or applicable service terms.

You should review the following documents:

• Terms of Use
• Privacy Policy
• Subscription & Refund Policy
• Community Guidelines
• Cookie Policy
• Acceptable Use Policy
• Business Listing Rules
• Video Content Rules
• any additional terms applicable to a particular service.

Yes.

We may introduce new features, modify existing features, or discontinue certain features where reasonably necessary, subject to applicable law and contractual obligations.

Create an account, complete the required registration information, choose an applicable subscription where required, and explore the features available to your account.

Complete your profile honestly and professionally so other users can better understand who you are and what you are offering.

Think of Damascus Projects as a digital bridge between people with opportunities and people looking for opportunities.

We provide the platform, tools, and introduction opportunities.

Business owners present their businesses.

Investors discover opportunities.

Users communicate and decide whether they want to proceed.

Damascus Projects does not guarantee the outcome of the connection.